Privacy Policy

Privacy Policy

Effective Date: 1st August 2026

Goode & Hamill (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.goodehamill.co.uk.

Goode & Hamill is the data controller responsible for your personal information under the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

Contact Details

Goode & Hamill
Grosvenor House
11 St Pauls Square
Birmingham
B3 1RB

Email: james.goode@goodehamill.co.uk

Information We Collect

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Time zone settings
• Website usage data
• Pages viewed and interaction data
• Referring websites or search terms
• Cookies and tracking technologies

We may also collect personal information that you voluntarily provide through our contact forms or communications with us, including:

• Name
• Email address
• Telephone number
• Company name
• Details relating to your enquiry

How We Use Your Information

We use your personal information to:

• Respond to enquiries submitted through our website
• Provide accounting, tax advisory, and compliance-related services
• Improve the performance and usability of our website
• Monitor website traffic and analytics
• Maintain the security of our systems and website
• Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so under UK GDPR, including:

• Legitimate business interests
• Your consent
• Compliance with legal obligations
• Performance of a contract or steps prior to entering into a contract

Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

We use services including:

• Google Analytics
• HubSpot

These services may collect information about your interaction with the website, including pages visited, time spent on the site, and browser/device information.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Third-Party Service Providers

We may share your information with trusted third-party service providers where necessary to operate our business and website, including:

• Microsoft 365
• HubSpot
• Google Analytics

These providers are required to process your information securely and only in accordance with applicable data protection laws.

We do not sell or rent your personal information to third parties.

Data Storage and Transfers

We do not intentionally transfer personal data outside the United Kingdom or European Economic Area (“EEA”).

Where any third-party provider processes data outside the UK or EEA, appropriate safeguards and data protection measures will be in place in accordance with UK GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or regulatory requirements.

Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

Right of Access: You may request a copy of the personal information we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete information.

Right to Erasure: You may request deletion of your personal information where there is no lawful basis for continued processing.

Right to Restrict Processing: You may request restriction of processing in certain circumstances.

Right to Object: You have the right to object to processing carried out on the basis of legitimate interests or direct marketing.

Right to Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.

Rights Relating to Automated Decision-Making: We do not use automated decision-making or profiling processes.

To exercise any of your rights, please contact us at james.goode@goodehamill.co.uk.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies separately.

Children’s Privacy

Our website and services are not directed at children under the age of 18, and we do not knowingly collect personal information from children.

Your Right to Complain

If you are unhappy with how we handle your personal data, you have the right to complain to the UK Information Commissioner’s Office (“ICO”).

Information Commissioner’s Office (ICO)

Telephone: 0303 123 1113

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.